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How do I cancel my account?

To cancel your account, first cancel your plan on GitHub Marketplace, then uninstall BackHub GitHub, and lastly revoke access as appropriate.

Note: When you cancel a plan, it stays active until the end of the current billing cycle.

1. Cancel your GitHub Marketplace plan

  1. Open GitHub Marketplace.
  2. Click “Edit your plan”.
  3. Choose the account’s plan to cancel. GitHub Marketplace edit plan
  4. In the “Edit your plan” dialog, click “Cancel this plan”.
  5. Choose the plan to cancel. GitHub Marketplace plan cancellation Your canceled plan will stay active until the end of the current billing cycle.

Note: When your plan has expired, any existing backup in your account is deleted.

2. Uninstall the BackHub GitHub app

Next, uninstall the BackHub GitHub app.

Uninstall BackHub GitHub app

Note: When you uninstall the BackHub GitHub app, any existing backup in your account is deleted after 24 hrs.

3. Revoke access

If you have no other BackHub installations, you can now revoke access for your personal GitHub user. This user was the one needed to manage BackHub installations.

  1. Open the settings of your GitHub user.
  2. Click “Revoke” for BackHub. Revoke access for BackHub