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Why are my backups inactive?

When a backup is listed in “inactive” and is marked with a yellow border, this can have two reasons:

Inactive GitHub repository backup

a) A backup for this repository hasn't been created yet.

This is the case when you have set the installation to get access to select repositories only and you add new repositories later to the list of repositories the installation gets access to. BackHub checks each installation for new repositories every 24hrs. That means backups for the new repositories will be created automatically during a 24hr cycle and once they are created they are being listed in the “active” section and have a green border.

b) The backup routine for this repository has been stopped.

This happens when you have reached quota of your current plan and new repositories have been added to your GitHub account for this installation or have been added to the list of repositories this installation has access to.

To solve this issue please purchase a larger plan or limit access to select repositories for this installation for the maximum amount of your current plan.